Frequently Asked Questions

Frequently Asked Questions (FAQs) with answers about Quicksys products, partners and sales.

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Sales Questions


What’s the fastest way to get the full version of Quicksys RegCleaner?
The easiest and fastest way to get the full version of Quicksys RegCleaner is to order through share-it!’s secure online store using a credit card, debit card, or PayPal. share-it! is a leader in secure online order processing and online software delivery. share-it! accepts Visa, MasterCard, American Express, Diners Club, and JCB, as well as U.K. debit cards Solo and Switch/Maestro. You’ll receive a serial number immediately after your order is processed.
How will I receive the products I’ve ordered?
The products are available in a convenient electronic download. When your order is processed, you’ll receive a link to download the products you’ve just ordered and a serial number. This information will also be sent to your email address.
How long is the software license valid for?
Forever. This is a lifetime license! It goes with the life of the PC.
Do you provide software updates?
Yes. You receive free minor updates to the software until the next major version (year version) is released. The next major version can be purchased at a reduced cost for the upgrade.
I don’t want to send my credit-card information over the Internet. Is there another way to order?
Ordering through share-it!’s secure online store is completely safe, but you can also phone or fax your credit- or debit-card information to share-it! if you are not comfortable sending this information over the Internet.
What do I do when I have questions about ordering, payment, or shipping procedures?
Visit the share-it! Customer Care Center.


Quicksys Ask Toolbar


How do I uninstall the Ask Toolbar?
You can easily uninstall the Ask Toolbar using the instructions below:
  • Close all open Web browsers
  • From the "Start" menu in Windows, select "Control Panel"
  • Select "Add/Remove Programs"
  • Select "Quicksys Toolbar"
  • Click "Remove"
Note: By uninstalling the Quicksys application, Ask Toolbar will not be removed.
Do I have to install the Ask Toolbar in order to use my Quicksys applications?
No. The Ask Toolbar installation is not required for the operation of any Quicksys application.
Is the Ask Toolbar spyware?
No. The Ask Toolbar does not collect any personal information and is completely "spyware"-free and "adware"-free. The Ask Toolbar was specifically designed to provide a great user experience free of any type of direct marketing, data collection, or other similar activities. In fact, the Ask Toolbar further improves your web experience by removing adware such as pop-ups.
Does the Ask Toolbar track where I go on the Internet?
No. The Ask Toolbar does not monitor or report information.
What web browsers does the Ask Toolbar support?
The Ask Toolbar is available for use with Internet Explorer 6.0 (or greater) and Firefox 2.0 (or greater)
Will Ask Toolbar run on 64-bit Windows?
No. Only 32 bit operating systems are supported.


Quicksys Disk Defrag

Do Quicksys Disk Defrag run on Windows 7?
Yes. It is compatible with Windows Seven.
How do I uninstall the Quicksys Disk Defrag?
  • 1) Click on Start, Click on Control Panel
  • 2) Double-click on Add or Remove Programs
  • 3) Find the Quicksys Disk Defrag listed and click on it
  • 4) Click on "Remove"


Quicksys RegCleaner 2009


Do Quicksys RegCleaner 2009 run on Windows Vista?
Yes. It is compatible with Windows Vista.
Do I need to be an administrator to use Quicksys RegCleaner 2009?
Yes. You have to be an administrator to install and use RegCleaner.
My "Trial Version" has expired. Is there a way that you can give me a few more executions to finish up what I was working on?
Unfortunately, there is no way for us to extend the evaluation period.
I have downloaded a "Trial Version" of your software, but I'm having technical trouble with the application. Do I get any technical Support with the "Trial Version"?
We will provide technical assistance via email for trial version issues. We answer as many of these questions as possible; however, we do not guarantee that your issue will be addressed immediately. Due to heavy call volume, we are not able to accept any phone calls for technical support related to "Trial Versions". Use this link to reach Technical Support: http://www.myquicksys.com/Report-Problem


Quicksys RegDefrag


Do Quicksys RegDefrag run on Windows 7?
Yes. It is compatible with Windows 7.
Do Quicksys RegDefrag run on Windows Vista?
Yes. It is compatible with Windows Vista.
Do Quicksys RegDefrag run on 64-bit Windows?
Yes. Windows XP (x64) and Windows Vista (x64).
How do I uninstall the Quicksys RegDefrag?
  • 1) Click on Start, Click on Control Panel
  • 2) Double-click on Add or Remove Programs
  • 3) Find the Quicksys RegDefrag listed and click on it
  • 4) Click on "Remove"
Does Quicksys RegDefrag support command line?
Yes. The syntax for the RegDefrag command line is:

QREGDEFRAG.EXE -defrag [-noprogresswindow] [-reboot]

-defrag
Defrag process operates in "silent mode" and enables the other switches.

-noprogresswindow
Hides the progress window during defragmentation. (optional)

-reboot
Automatically reboots the computer when defragmentation of the registry is complete. (optional)
Do I need to uninstall the old version to install new version?
No. You can install newer versions over the top of older versions.
Can RegDefrag be installed silently?
Use a /SILENT or /VERYSILENT (no progress window) parameters when you run the installer.
Do I need to be an administrator to use RegDefrag?
Yes. You have to be an administrator to install and use RegDefrag.
RegDefrag doesn't work. What can I do?
Run RegDefrag with parameter -WINDOWDIAG and send us your report to Feedback.